Short video guides with url links on the right will guide you through the process.
Note: Yandex business email is a free 3rd party AI service, and we do not charge to configure your domain to use it
How to place a order
Once you have received confirmation from our support, that your order is being processed, then proceed to Step1 and Step 2 below .
How to get started
Please send us ( via whatsapp or email ) the User name and Password you created
After Mycoza support has informed and confirmed with you, that your Yandex admin account is linked to your domain, then you can proceed with the below tutorials on email management.
Email management
Create, activate and manage new email addresses for your domain name.
Email technical info
IMAP
To set up an email client for the IMAP protocol, you need to specify the following:
Incoming mail
mail server address — imap.yandex.com
connection security — SSL
port — 993
Outgoing mail
mail server address — smtp.yandex.com
connection security — SSL
port — 465
To access the email server, enter your full email address as the username.
IMAP support will be enabled automatically the first time you log in to the mail program
Common problems
ERROR - "Message cannot be sent because it looks like spam" (“Spam limit exceeded” or “Message rejected under suspicion of SPAM”) or a prompt to enter a captcha code, this may be caused by the following:
REASON - Yandex security system flagged your account as suspicious. Usually this happens if you didn't link a phone number to your mailbox or a fake name was entered in your Yandex.Passport.
SOLUTION - If this occurred, sending email from your mailbox will be blocked. Only sending emails is blocked. You will be able to log in to Mail and receive emails. If you don't try to send email during this time, the block is automatically lifted after 24 hours — otherwise the block is extended for another 24 hours.
For more help go to